Help & FAQs

Q: Do I need an account to place an order?
A: Yes, an account is required during checkout to ensure a seamless shopping experience, order tracking, and personalized recommendations.

Q: How do I track my order?
A: You will receive a tracking link via email and SMS once your order is shipped. You can also check your order status anytime in your account under "My Orders".

Q: What payment methods do you accept?
A: We accept Credit/Debit Cards, UPI, Net Banking, and Digital Wallets. Cash on Delivery (COD) is available for select locations.

Q: How long does a refund take?
A: Refunds are processed within 5–7 business days after return approval. COD refunds will be credited via bank transfer.

Q: How long does shipping take?
A: Orders are typically delivered within 3–7 business days, depending on your location.

Q: Do you offer international shipping?
A: Currently, we only deliver within India.

Q: Can I return a book?
A: Yes, books can be returned within 7 days of delivery if they are unused and in original packaging.

Q: Can I cancel my order?
A: Orders can be cancelled within 24 hours of purchase if they haven’t been shipped.

Email us at: readhaven2511@gmail.com
Call us at: +91 123-123-0123